Who Are We and How Can You Contact Us?
1.1 alphaX operates as a data controller in the United Kingdom and regards the UK Information Commissioner's Office as the Lead Authority for the purposes of data protection compliance.
Email: info@alphax.ai
Website: alphax.ai
When Do We Collect Information About You?
2.1 alphaX collects identifiable information classified as "Personal Data" under the UK Data Protection Act 2018 and UK GDPR.
2.2 We collect information when you:
Types of Personal Information Collected
3.1 Categories of personal information we may collect include:
3.2 alphaX automatically collects visit data including frequency, IP address, location, timestamps, and interaction patterns to improve the website experience.
Why We Collect Information and Legal Grounds
4.1 We use your personal information to:
If you do not provide your personal information to us, we may be unable to provide you with our data, products and/or services or other information.
How Personal Information Is Shared
5.1 We may share your information with:
Data Storage Location
6.1 Personal information is stored on servers located within the UK and/or EEA. alphaX reserves the right to process data outside these regions where adequate legal protections exist under applicable data protection legislation.
Data Retention Periods
7.1 We retain personal information only for as long as is necessary for its original purpose or to meet legal requirements. Retention periods range from days to seven years depending on the record type and our relationship with the individual.
7.2 For detailed retention information, please contact us at info@alphax.ai.
Data Protection Measures
8.1 alphaX implements appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of personal data.
8.2 Transmission of information via the internet or other means is not completely secure. While we take all reasonable steps to protect your data, we cannot guarantee the security of data transmitted to our website.
8.3 Data may be transferred to affiliates, suppliers, and service providers within or outside the EEA/UK in compliance with applicable legislation. Contact info@alphax.ai for details on transfer protection measures.
Your Rights
9.1 Under UK data protection law, you have the following rights:
9.2 For further information on your rights, visit ico.org.uk/your-data-matters.
Accessing and Updating Personal Information
10.1 You may request corrections to or removal of your personal information held by alphaX. To do so, contact us at info@alphax.ai with a description of the information you wish to access, correct, or delete.
10.2 We may require you to verify your identity before processing such a request.
Complaints Process
11.1 If you have a complaint about how we handle your personal data, you may escalate it to the Information Commissioner's Office:
Website: ico.org.uk/global/contact-us
UK Phone: 0303 123 1113
International: +44 1625 545 700
Cookie Policy
By continuing to browse the alphaX website, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other electronic device.
We use the following types of cookies:
All cookies except essential cookies expire after 1 year.
Governing Law
13.1 This policy is governed by English law and subject to the exclusive jurisdiction of the English Courts. Updates to this policy will be posted on the alphaX website.